Positions

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Employment History

Section Head, RDM Development     ^{Detailed Achievements   Previous Job}

Organization

Records & Documents Management Division

Organization and Management Development Office (OMD) Department

Islamic Development Bank (IDB)

Aug. 2003 to Present

Work Description

Supervision and implementation of Bank Group Records & Documents Management Systems. Responsible for administering records management program and establishing effective controls over maintenance, retrieval, protection, retention, preservation and destruction of records in accordance with Bank's needs as well as legal, financial, and historical requirements. Job includes directing integrated and advanced computer based information retrieval resources that support records management, forms management, and office system analysis activities. Advise, assist and maintain close working relationships with all Departments/Offices/Units of bank Group at Head office and at regional offices to establish and operate their respective records management programs. Conduct periodic visits to audit quality of records management processes, and Provide reports on progress of program.

Reporting Structure

2 unit heads direct report, direct reporting to IRDMS Project Manager & Acting RDM Division Chief.

Achievements

• Achievements will be in implementation of Integrated Records & Documents Management System (IRDMS), Records management planning, control, system administration, end user training and support

• Supervised out-sourced scanning of Board documents and Agreements

• Involved in developing Records-Management staff skills (details)

  • Prepared generic orientation program for new archivist

  • Helped in developing course contents

  • Prepared training plan

  • Prepared list of most suitable training events offered internationally

• Participated as mentor of Young Professionals for YP Program

Records Management Officer     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Organization and Management Development Office (OMD) Department

Islamic Development Bank (IDB)

Jul. 2000 to Jul. 2003

Work Description

Developing records management program and establishing effective controls over maintenance, retrieval, protection, retention, preservation and destruction of records in accordance with Bank's needs as well as legal, financial, and historical requirements. Job includes identifying computer based information retrieval resources that support records management, forms management, and office system analysis activities. Advise and assistall Departments/Offices/Units of bank Group at Head office and at regional offices to establish and operate their respective records management programs.

Reporting Structure

2 direct report, direct reporting to IRDMS Project Manager.

Achievements

• Participated as key team member of Integrated Records & Documents Management System (IRDMS) Project (details)

  • Reviewed, rewritten and restructured RFP business specifications (view components)

  • Identified systems integration requirements. Contributed in streamlining technical architecture

  • Proposed hardware/software procurement policy, general project scope and implementation guidelines

  • Participated in selection of bidding companies. Attended detailed technical presentations of solutions providers

  • Assisted project manager, participated in preparing of management seminars, reviews and progress reporting.

• Saved USD 130,000 (SR 500,000) by reporting functions overlaps of IRDMS and ISP external relationship management (ERM) system. Received letter of appreciation from project manger for effective contribution

• Improved access to IDB common documents. Enhanced performance and inter-departmental communication

  • Achieved management objectives in making all manuals, organization charts, circulars and latest set of administrative instructions systematically organized and available on-line to all staff

  • Prepared for organizing other documents for board, committees, task forces, professional groups, projects, studies, forms, templates, presentations, training and IDB group publications 

  • Developed intranet site to facilitate access to documents. Defined security levels on sharable directories. Designed/ supervised developing on-line data base indexes for administrative instructions, circulars, Board Documents and WAQF foundation resolutions

  • Coordinated collection, organization and classifying common documents. Supervised scanning and indexing of year 1420-1423 H administrative instructions, year 1422 H circulars, documents of 26th meeting of Board of Governors (in three languages).

  • Provided opportunity to IDB staff members to access on-line 24 manuals saved in 24 consolidated MS Word documents instead of accessing previously 2,300 files located in 160 folders. Arranged on-job training for staff involved in indexing. Conducted presentations to selected departments. Enhanced organization and accessibility to records. .

• Re-engineered incoming and outgoing mail processes of President Office

• Improved Records Management services of three departments (details)

  • Re-engineered processes to

    • Enhance records accessing

    • Improve office space utilization

    • Improve manpower utilization

    • Improve archiving

    • Improve physical files layout

    • Organize records destruction

  • Prepared records for IRDMS solution

    • Introduced electronic archiving

    • Developed records classification scheme & Indexing

    • Supervised preparation of inventory list

    • Established retention schedules

  • Coordinated pilot projects implementation

    • Supervised records migration to new file plan

    • Conducted on-job training sessions

    • Tested accessibility of new file plan

    • Conducted sizing for requirements of roll-out

  • Improved records management using current IT infrastructure

    • Created two web sites for Operations Departments

    • Developed specifications for mail registration system

    • Reorganized electronic sharable directories

    • Identified user rights and accessibility privileges

       

• Introduced new processes for collecting and organizing Board Documents (view processes) (details)

  • Improved quality of Records publishing and sharing

  • Developed reengineered policies, processes and procedures

  • Trained Bank-Secretariat staff

  • Implemented master indexing

     

• Created web site for IDB-Group common documents (view scope) (details)

  • Collected documents of common use

  • Designed on-line indexes for Documents

     

• Prepared and implemented microfilm digitizing project (view processes) (details)

  • Delivered technical analysis and project requirements

  • Prepared tentative project plan

  • Prepared RFP. Responded to bidders technical queries

  • Evaluated bids as member of selection committee

  • Prepared contract and reviewed it with Legal department

     

• Proposed conducting visits to similar organizations as pinch mark input for comparison (details)

  • Identified AIIM-Annual-Conference areas of interest to IDB 

  • Identified items to be discussed with other companies

  • Prepared plan for World Bank representative visit to IDB

  • Planned for IDB team visit to Saudi Aramco

     

• Nominated chairman of three committees; envelope opening of IRDMS project, evaluation of scanning offers, and acceptance of MF digitizing committees

• Participated as member of Vital Records Task Force

• Participated as mentor of 2 Young Professionals for YP Program

• Participated as member of Election Committee for Social, Cultural and Sports Activities Committee ( SOCOM) (details)

  • Designed artworks of nomination and voting banners

  • Developed election website

  • Participated in management of all election processes 

Systems Consultant     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Information Technology Department

SAUDI PUBLIC TRANSPORT CO.

Aug. 1999 to Jul. 2000

Work Description

Joined to provide adequate consultation on IT services. Worked with IT Director in assisting company operations. Accountable for leading department staff in overcoming challenges and ensuring highest return on investment.  Responsible for IT strategic project management.  Consulted in technical design, user-requirements definition, functional-specifications development, goals targeting, projects-scope definition, recommending approaches, enhancing planning, scheduling and implementation assessment. Streamlined development activities and software management in order to increase value of IT services. 

Reporting Structure

4 indirect reports; direct reporting to Information Technology Director, indirect reporting to Marketing & Studies Vice General Manager.

Achievements

• Participated as team member of Company-Restructuring Project managed by PRICEWATERHOUSECOOPERS

   

• Honored for coordination efforts, analysis and design of company web site (details)

  • Site published at http://www.saptco.com.sa 

  • Developed site to serve current and future business needs

    • Delivered to communicate to company audiences

    • Designed for internal, external customers and business partners

    • Designed to provide domestic and international atmosphere

  • Selected as "Chairman, Corporate Web Site Committee"

    • Facilitated collaboration among committee members

      • Conducted needs analysis

      • Collected and enhanced text

    • Designed modular site structure

      • Determined contents and structural requirements

      • Prepared design capable of growing to web portal

    • Prepared development plan of two phases

      • Simple presence

      • Advanced full e-services

    • Recommended out-sourcing all technical development activities

      • Prepared RFP

      • Evaluated all proposals and coordinated vendor selection

    • Provided creative guidance in developing pages and features

      • Reviewed artworks

      • Preserved and managed company identity

      • Collected and enhanced text

         

• Honored for completion of Y2K project under extreme deadline pressures. Saved USD 2,000,000 (SR 7,500,000) investment in IT (details)

  • Saved IT Infrastructure and systems included

    • 28 RS/6000 servers and 500+ PC

    • Financial, Operations, Marketing and Logistics Applications 

  • Helped company executives in setting successful Project direction 

  • Reviewed and offered suggestions and feedback on implementation

     

• Honored by Information Technology Director and professionals for guiding technical applications architecture and design (details)

  • Guided in integrating online corporate applications

    • Fleet Management System

    • Materials Management System

  • Guided development of conventions, controls and systems security

    • Email services and server set-up

    • Internet services

    • Applications development cycle

  • Consulted in data migration

  • Designed extracting reports that helped executives in directing inventory reduction

     

• Prepared High level elevated integrated IT strategic plan (details)

  • Assessed current IT services

  • Addressed multi-years-staged plan for delivering rewarding IT services and projects

  • Recommended integrated enterprise resource planning (ERP) packages

     

• Helped in redraw and rebuild of effective IT-Department (details)

  • Helped in identifying statement of work

  • Assisted in training, mentoring and developing of staff

  • Involved actively in recruiting processes of professional employees

Technology Director     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Technology Department

ALOTHAIM Group.

Feb. 1997 To Apr. 1999

Work Description

Joined to implement USD 3,500,000 (SR 13,125,000) total retail business solution. In short period of time, succeeded in establishing prominent IT technology department in retail industry in Saudi Arabia. Efforts focused in three parallel strategic directions. Organizing, Human Resources and systems implementation. Achieved corporate understanding of IT role, sat mission statement, clear objectives, principles, Future directions, organization structure and functional duties. Recruited professional staff and succeeded in maintaining productive and challenging work environment. Built and maintained team spirit and developed leadership and coaching environment for internal and external customers working in highly dynamic change environment. In short, I gained competent business, organizational, systems integration and implementation skills and retail experience which enabled me after project completion to join (SAPTCO) as IT. Systems Consultant.

Reporting Structure

3 Section Supervisors, 15 engineers, technicians and operators direct report, 24 branch operators indirect report; reporting to Group Vice President.

Achievements

• Honored by Saudi Business Machines ltd (SBM), local IBM representative, for successful Project Management (details)

  • Worked as Co-Project manager representing client

  • Was member of IT Steering Committee

  • Achieved results exceeded expectations of applications providers

  • Shared intensive experience with subordinates and colleagues

     

• Executed successful USD 3,500,000 (SR 13,125,000) integrated mission-critical Solution for Retail Business (details)

  • Implemented complex retail business applications

    • JDA application for Enterprise Retail Management

    • SMA for Point of Sale operations

    • TCI for Branch BackOffice operations

  • Creatively integrated all applications

    • Achieved high return on investment

    • Enabled company to be in leading position

  • Met most of business requirements in

    • Finance, Materials Management, and Sales 

    • Implemented applications for Head Office and Branches

  • Managed installation, administration and operation of  multi-platform systems

    • H/W & Systems included RISC6000, AS400, TCP-IP, Unix, NT, OS400

    • Obtained harmonized integrated services

   

• Simplified and streamlined management of high-complex retail operations (details)

  • Simplified, Streamlined, Managed highly-complex operations

    • Managed diversity of responsibilities

    • Created and upgraded manual business procedures

    • Focused in meeting new automated environment needs

    • Established Central Data Unit

    • Established Branches Operations Unit

  • Creatively redesigned space layout

    • Introduced Operations Centers at branches

    • Restricted storage space and increased delivery speed

    • Restructured main warehouse to become operations-centric

  • Achieved high availability of products on shelves

    • Automated most branch processes

    • Enhanced direct delivery to branches

    • Enhanced replenishments process

    • Automated receiving processes at branches

    • Automated new items orientation to branches 

    • Sat basis for auto replenishment

  • Enhanced services provided to business partners

    • Improved accounts payable cycle

    • Provided sales statistics for promotional campaigns

    • Sat basis for analysis of customers-buying behaviors

    • Sat basis for intelligent sales-promotions

       

• Brought company IT services to lead position in retail industry (details)

  • Introduced competitive point of sale (POS) services

    • Arabic invoicing (slips) with product description  (view sample)

    • POS centered messaging that enhanced customer relations

    • POS messaging that served government public initiatives  (view sample)

    • Achieved around 100% Bar code scanning for 30,000+ SKU(s)

  • Implemented Centered Dynamic product management for 30,000+ SKUs

    • Dynamic pricing and promotion for better utilization of branch resources

    • Centered automated application for Sale & Promotions

    • Flexibility in generating Products Banners 

    • Reduced follow-up efforts by deleting expired items

    • Imposed bar-code compatibility of introduced new products

  • Implemented full integration of products information and pricing

    • Integrated scales at branches and Head Office applications

    • Informative shelf labels with prices, discounts, description and bar codes

    • Process of updating all systems is entirely automated 

  • Managed development of in-house Whole-sale application

    • Hybrid application merging Whole-sale and POS operations and functions

    • Managed implementation for new wholesale branches

  • Provided means of expanding chain of branches

    • Introduced services for new distribution units

    • Enabled group to penetrate new and current market segments of other competitors

  • Visited USA to explore and probe some retail outlets to be used as pinch mark for comparison. Deployed most of collected advanced business practices and observations 

    • Attended JDA annual user-conference

    • Visited some retail stores

    • Introduced new directions implemented at US malls design

  • Provided and planned extensive training for end user and technology staff

    • Designed sophisticated training hall

    • Organized 100 training event for 1,200 Management, Head Office and Branches staff

    • Introduced multi media for training

    • Introduced distance learning for training staff at branches 

    • Sat basis for multi media promotional items to customers

    • Sat basis to expand training to other beneficiaries layers

       

• Provided IT services to 600 users using 1000+ computer Peripherals, servers, POS and Hand-held computers achieving high system availability (details)

  • Provided computer services with high availability and quality

    • Served 200 users of Head Office and Central-Warehouse

    • Served 400 Users in 17 branches

    • Served 1,160 machines company wide

  • Built advanced Help desk unit

    • Sat concurrent instantaneous Help desk processes

    • Implemented immediate response time

    • Provided competent technical support services

    • Implemented preventive maintenance schedules

    • Implemented technical evaluation of maintenance history

       

• Established Advanced Technology Department   ^{View Office Layout}  (details)

  • Defined IT Department functions

    • Prepared mission statement

    • Introduced Organization structure

    • Identified departmental and functional duties

    • Supported operational units

    • Held status review meetings with senior management

  • Developed IT infrastructure for new era

    • Laid down clear objectives 

    • Imposed compulsory IT principles

    • Anticipated and identified, Future strategic directions

    • Built leadership practices and coaching environment

    • Geared up IT operations towards end-user centered services (view article)

  • Prepared functional office environment & ergonomic office layout

    • Designed modern IT office layout of new Head office building

    • Designed hospital theme and cooperative work areas

    • Achieved high performance, benefits and value

  • Reinforced IT resources, built up powerful backbone and strong arms

    • Appointed/ recruited professional staff and engineers

    • Maintained productive and challenging work environment

    • Established high team spirit

       

• Created corporate understanding of IT role and services (details)

  • Managed massive volume of change across organization

    • Implemented highly dynamic processes

    • Introduced Change Management principles

    • Provided training as effective tool for success

  • Participated in extending relations with local IBM Agent (view appr. ltr)

    • Built ideal business partnership

    • Coordinated enhanced level of customer support

    • Attained middle and high management understanding of role of technology provider as source and transmitter of both knowledge and skills

       

Computer Training Supervisor     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Training Center

Business Process Re-engineering Project

ALRAJHI BANKING & Investment Corp.

Dec. 1995 To Feb. 1997

Work Description

Joined to re-organize bank computer training services. Enhanced training material. Conducted courses in Banking computer-applications. Trained recruited staff and mangers of bank branches. Held Microsoft desktop applications training for Head Office staff. Succeeded in creating advanced computer training environment that made in-house training viable and rewarding.

When Bank decided to run Business Process Re-engineering project (BPR), have been selected as project team member. American management-consulting firm, "Electronic Data Systems Corporation (EDS)" was selected as consulting business partner. Objectives were to set optimal organization structure, implement staffing allocation systems, implement corporate application software, centralize accounting and operations and establish consolidated automated GL system. Participated in selection of computer banking solution and restructuring of IT sector. Worked as facilitator for "EDS" senior consultants in Administration sector.

Reporting Structure

1 indirect reports; direct reporting to Training Center Manager. During BPR project, 1 indirect reports; direct reporting to BPR Project Manager, indirect reporting to 2 EDS Consultants.

Achievements

• Honored by EDS IT senior consultant for effective participation in BPR project (details)

  • Carried out complete studies and deliverables

    • Created abstracted reports of business activities

    • Conducted "Applications Review" of computer applications

    • Prepared S/W integration studies

  • Participated as member of selection committee for new computer solution

    • Prepared initial technical RFP

    • Prepared measuring and scoring templates for evaluation

    • Carried responsibility in responding to bidders queries

       

• Prepared re-engineering study for Human Resources Department (details)

  • Participated as ALRAJHI Bank representative in Wages-Benefits Summit of all Saudi Banks 

  • Prepared job family structure and job titles, work level and salary scale

  • Helped Bank in implementing staff reduction

  • Re-designed "Organization Structure" application that reports authorized staff levels

  • Mapped positions for process of cutting-off excess staff in Bank branches

     

• Prepared study for records retention

• Introduced new training methods and tools (details)

  • Provided On-line exercises, Imitating daily business cases and events

  • Prepared check tests to build confidence

  • Introduced coaching for productive learning

  • Implemented ways for trainees partnership

  • Developed hospital atmosphere and encouraged knowledge sharing

  • Built-up generic training environment & user ID(s)

     

• Introduced new training environment (details)

  • Re-organized training facilities

    • Reallocate training rooms

  • Enhanced training materials

    • Created shared electronic templates for training material

  • Implemented Multi media tools

  • Implemented Model branch training

  • Replaced test training environment with production environment

  • Procured Computer Projector

   

• Prepared terms of reference for outsourcing desktop-applications training (details)

  • Qualified training companies  

  • Acknowledged Program Structure and courses contents

     

• Conducted training courses for Bank employees (details)

  • Training covered in-house-developed software and desktop applications

     

• Administered Novell training- center Local Area Network (details)

  • Managed definition of user Id's

  • Organized granting authorities

  • Installed Network-based software

  • Managed network resources

     

• Coordinated activities to obtain quality IT services (details)

  • Ran software toning

  • Issued and followed-up hardware maintenance requests

Senior Systems Analyst     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Applications Development Dept.

ALRAJHI BANKING & Investment Corp.

Oct. 1993 To Dec. 1995

Work Description

Successfully implemented daily journal sub-system in 350+ branches and established user services section. 

Reporting Structure

During preparation of User Services section; 6 direct report, 30 indirect report; direct reporting to Applications Development Director.

Achievements

• Implemented successfully daily journal sub-system (details)

  • Implemented in 350+ branches located in 6 different geographical regions

  • Coordinating efforts of 6 Auditors and 14 Information Systems Accountants

  • Directed preparation of training materials and procedures' booklets

     

• Enabled Bank to operate universal teller concept by redesigning Travelers Checks and Draft Checks sub-systems (details)

  • Covered processes of sales, operations and stock management

  • Enabled Bank to operate universal teller concept

  • Contributed directly in operations efficiency and flexibility

  • Enhanced customers services

     

• Prepared primary design for Information-based reporting module (details)

  • Provided tools for monitoring operations of Bank branches

     

• Proposed and supervised creation of User Services Unit (details)

  • Wrote up job description and functions definition

  • Served 330 Branches, 45 Regional Departments and 19 Head Office Departments

  • Served 139 ATM machines and 400+ Point of Sale machines

Senior Systems Engineer     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Materials, Maintenance & Engineering Systems Department

SAUDI MARKETING & REFINING COMPANY (samarec)

(a former Saudi Aramco Co.)

Jan 1992 To Sep. 1993

Work Description

Involved in problem solving, design, review and appraisal of S/W. In Jul. 1992, joined new Materials Management System (MMS) project as Business Analyst. Met extensively with users to collect and analyze business requirements.

Reporting Structure

Direct reporting to MMS Project Manager.

Achievements

• Honored by Information Systems acting Vice President for effective participation in Materials Management Project (details)

  • Evaluated computer applications

    • Evaluated current materials management system

    • Evaluated primarily COMPASS, Indus/PASSPORT and SAP/R2 materials management Packages

  • Participated in appraisal of ASI and D&B packages

     

• Participated as systems coordinator in "Data Improvement Project" for materials and equipments of Oil Distribution Sector

• Developed training handout for interface between FSS and Financial System

• Prepared "Software Testing Migration Plan" for migrating Samarec materials and maintenance system to SAUDI ARAMCO Oil company platform (details)

  • Plan prepared after merging Samarec co. and SAUDI ARAMCO Oil company

  • Prepared detailed checklist of system functionality

Field support Supervisor     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Facilities Support Systems (FSS) Department

SAUDI MARKETING & REFINING COMPANY (samarec)

(a former Saudi Aramco Co.)

Feb. 1990 To Dec. 1991

Work Description

Facilities Support System (FSS); customized version of COMPASS; is on-line system covering application areas of Maintenance, Purchasing and Warehousing. Supervised team of Samarec employees and contractors. Responsible for improving applications design, analyzing & resolving system problems, developing and updating systems documentation, tracking user queries, standardizing forms and operating procedures and coordinating with system development section in software upgrades.

Reporting Structure

15 direct report, 3 regional coordinators indirect report; reporting to FSS Department Manager.

Achievements

• Honored by Information Services Vice President for outstanding performance 

• Coordinated IT support activities serving 3 Oil Refineries, 3 Oil Lubricants Refineries, 3 Oil Distributions Sectors, 1 Ship-supplying complex and 1 Oil drilling company

• Directed two FSS implementation groups at Petromin Central Oil Distribution and Head Office

• Directed development of computing competency of IT professional and end-user 

• Directed development of IT staff and end-user computing competency (details)

  • Wrote 3-years training plan

  • Identified contents and scope of system and user training programs

  • Participated in preparing information services training for fresh graduates

  • Scheduled and assigned staff for end-user training

  • Conducted many courses all over Saudi Arabia

     

• Proposed and participated in designing executive MIS client-server application

FSS User Support     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Facilities Support System Department, Jeddah

Dhahran Computer Center

Petroserve

(a former SAUDI MARKETING & REFINING COMPANY (samarec))

Sep. 1987 To Feb. 1990

Work Description

Responsible for systems implementation of four Petromin companies. Job included user support, data conversion, system tables configuration, operational procedures construction, user forms development and conducting formal and on-job training.

Reporting Structure

2 direct report, 13 indirect report; direct reporting to FSS User Support Section Supervisor, indirect reporting to FSS Department Manager.

Achievements

• Participation in 11th Annual Computer Conference and Exhibition. Honored by Acting Vice President of Engineering Services & Information Systems for extreme dedication, sense of company spirit and professional attitude 

• Honored for effective coaching of end user and successful implementation of  FSS System at Petroserve

• Led systems implementation for three companies (details)

  • Full functions implementation in Petromin Services

  • Primary set-up of Arabian Drilling Co.

  • Major contribution in start-up of "Petromin Oil Marketing" co.

  • Major contribution in Successful implementation at Jeddah Oil Refinery

• Successfully designed and implemented Electronic Data Conversion. Saved USD 74,000 (SR 270,000) and brought project more than two years ahead of schedule (details)

  • Converted stock and equipment records for two Petromin Companies

  • Developed programs replaced manual data collection, coding and entry

  • Enabled more utilization of system functions

  • Enhanced quality of data

  • Generated new information based on data relationships analysis

  • Implemented intelligent logic for data generation

  • Ensured data base integrity

     

• Monitored and coordinated data conversion activities for all Petromin Organizations across country as corporate Data Conversion Coordinator. Converted 100,000 stock records, Oil distribution, facilities and refineries equipment records and dynamic transactions records (details)

  • Assigned responsibility as Data Conversion Coordinator for all Petromin Organizations across country

  • Monitored both electronic and manual data gathering and entry

  • Scheduled manpower and other resources to bring projects on time and within budget

  • Volume included 100,000 Stock records and 13,000 Equipments

     

• Created standard table entries and conventions for system and user tables (details)

  • Templates used later in speeding up system implementation in many projects

     

• Developed "Systems Implementation" training course for middle management (details)

  • Conducted around thirty training courses covering all FSS system functions

User Support Manager     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Joint Venture, Facilities Support System, Dhahran Team

AL-FALAK Computer Supplies, Electronics and Accessories Co. 

Dec. 1986 To Sep. 1987

Work Description

Joined joint venture of two American companies ASEC, BONNER & MOORE and AL-FALAK Co. as training assistant. Worked as facilitator for trainers, translating their lectures and conducting lab exercises. Was Responsible for daily work of implementation team of professional and data clerks. Promoted as user support manager for Dhahran Area. Responsible for FSS implementation in region for three Petromin Companies.

Reporting Structure

4 indirect report; direct reporting to Joint Venture Project Manager, indirect reporting to Al-Falak President.

Achievements

• Led System implementation in Dhahran Area for three companies (details)

  • Petromin Services

  • Arabian Drilling Co.

  • Petromin Oil Marketing Co.

     

• Conducted 80 end-user training courses in maintenance and materials management systems

• Arabized System Transactions Reference Summary

Acting Hardware Marketing Manager     ^{Detailed Achievements   Previous Job   Subsequent Job} 

Organization

Computer Supplies and Accessories Marketing Department

AL-FALAK Computer Supplies, Electronics and Accessories Co. 

Apr. 1986 To Aug. 1986

Work Description

Joined as Management Systems Analyst to assist top management in evaluating company operations, proposing organizational structures and developing policies and procedures. Then assigned responsibilities for managing all corporate marketing activities of computer supplies & accessories, fax. Machines and electronic boards.

Reporting Structure

4 direct report, 3 regional sales manager indirect report; direct reporting to President.

Achievements

• Developed and implemented strategic decisions and implemented customers-focused services that resulted in substantial increase in department revenue (details)

  • Confirmed feasibility of business opportunities 

  • Implemented telemarketing

  • Provided customers with site products delivery

  • Introduced products releases and promotions

     

• Managed Head Office operations and coordinated activities of company branches

• Developed procedural paper flaw handout for head-office inventory control computer system

Cooperative Trainee     ^{Detailed Achievements   Subsequent Job}

Organization

Electronic Data Processing Department, Head Office, Dammam

ABDULLA FOUAD GRP

1984 (7 MONTHS TRAINING)

Work Description

Joined to meet college-curriculum vocational skills for Bachelor of Science degree in Information Systems. Was Responsible during second half of training period for coaching two summer college trainees.

Reporting Structure

2 direct report; direct reporting to EDP Manager, indirect reporting to EDP Senior Systems Analyst.

Achievements

• Used James Martin methodology and developed on-line menu-driven computer system for handling heavy truck workshop activities (details)

  • Used James Martin Development Methodology

  • System was multi-user working on Quantel miniframe

  • More than 5.000 lines of source codes

  • Developed to help sales and maintenance departments to conduct daily activities

  • System maintains customer's directory

     

• Designed Arabization system for developed applications (details)

  • Guided college summer trainee in development

  • Advised summer trainee in development

Other Experience

Become familiar with retail business through two distinctive opportunities. Spent time in sales-management at headquarter of automobile agent. Learned basic keys of cash/ credit sales, delivery time principles, products transportation and insurance. Spent every summer school holiday (1971-1982) at toys store. Worked in sales and maintenance. Developed some primitive tools for repairing factory-malfunctions defective toys. Indirectly exposed to retail business elements such as location, cost, pricing, display of products on shelves, customer services, after-sales services, importance of wide complimentary product lines, specialization, business communication, international relationships, importance of extending chain of vendors and resources.  Recognized role of demographic, economic changes and capital in business development. Learned staff motivation, team management and coaching.

Organizations worked with

•  Islamic Development Bank
•  SAUDI PUBLIC TRANSPORT CO.
•  UNIVERSAL MARKETING GROUP (ALOTHAIM)
•  ALRAJHI BANKING & Investment Corp.
•  Saudi Aramco/ Samarec/ PETROMIN SERVICES
•  AL-FALAK Computer Supplies, Electronics and Accessories Co.
•  ABDULLA FOUAD GRP.

Islamic Development Bank

Islamic Development Bank (IDB) is international financial institution established in 1975 by Muslim Countries to foster economic development and social progress of member countries and Muslim communities. It participates in equity capital and grant loans for productive projects and enterprises besides providing financial assistance. It also establishes and operates special funds for specific purposes including funds for assistance to Muslim communities in non-member countries, in addition to setting up trust funds. It assists in promotion of foreign trade, especially in capital goods, among member countries; providing technical assistance; and extending training facilities for personnel engaged in development activities. Present membership of Bank consists of 53 countries. Bank's principal office is in Saudi Arabia. Regional and representative offices are in Morocco, Malaysia and Kazakhstan.

SAUDI PUBLIC TRANSPORT CO.

SAUDI PUBLIC TRANSPORT CO. (SAPTCO) is premier provider of land-transport services for Saudi Arabia. It provides international, Intercity and urban scheduled bus services as well as charter and contract services to wide variety of clients.

UNIVERSAL MARKETING GROUP (ALOTHAIM)

UNIVERSAL MARKETING GROUP (ALOTHAIM) is food retailer in Saudi Arabia. It holds chain of 25 supermarkets and wholesale stores located in Riyadh. Group re-organized its hierarchy to have modern chain of shopping and family recreation centers. It automated its business operations as strategic direction for growth.

ALRAJHI BANKING & Investment Corp.

ALRAJHI BANKING & Investment Corp. is leading bank in Saudi Arabia. It has more than 350 branches located all over country. Its operations covers banking and investment activities. It is considered as modern Bank that provides all financial facilities using financing tools and instruments which are compatible with Islamic laws.

Saudi Aramco

Saudi Aramco (Aramco) is primer national oil company in Saudi Arabia. Its operations started in Oil and Liquid Natural Gas (LNG) exploration, production and shipment. Then it merged with Saudi Marketing and Refining Co. (Samarec). This extended its operations to cover Oil Refining,  distribution and marketing. 

Samarec

Saudi Marketing and Refining Co. (Samarec) was national company of oil-finished products. Its operations covered Oil and Gas Refining,  distribution and marketing. It was merged in 1992 with SAUDI ARAMCO; well-known oil exploration and production company.

PETROMIN SERVICES

PETROMIN SERVICES company was formed to provide engineering, Information systems and logistics services to all Petromin organizations. It was merged in 1990 with all other Petromin organizations and affiliates to form Saudi Marketing and Refining Co. (Samarec).

AL-FALAK Computer Supplies, Electronics and Accessories Co.

Al-FALAK Co. is local Saudi company established to meet Saudi Market needs for computer supplies and Accessories. Its line of business was extended to provide state of art computer technology and off-the-shelf standard business packages.

ABDULLA FOUAD GRP.

ABDULLA FOUAD GRP works in construction, transportation, support, heavy equipments and high technology. It has affiliates working in manufacturing of paper products and tissues.